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Personal Credit
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Your credit history and score are maintained by
three major credit bureaus: Equifax, Experian, and TransUnion. The
information in each is used to calculate your overall credit GPA (FICO
score). Most lenders don't care about the details of your credit report.
They just want your overall score. However, you should care about your
report. If you want to raise your overall credit GPA, you'll need to use
your credit reports (all three) to get to the bottom of the problem.
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Your credit report card
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The three credit-reporting agencies keep tabs
on various accounts -- past and present -- opened in your name,
including credit cards, bank credit lines, mortgages, department store
charge cards, and other bills (though usually not rent payments or
utilities). |
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Your credit report also includes any collection
actions taken against you and any public-record information that may
exist, such as liens or bankruptcy proceedings, or how often you floss
and if you returned that book of Poe poems you checked out in the third
grade. (Okay, we're exaggerating a little bit on that last one.) |
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In general, reported data falls into four
categories: |
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Personal information -- Past
home addresses and some employment history, in addition to the obvious
stuff like name, address, and Social Security number.
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Credit history -- Open credit
lines and installment loans, plus a record of all late payments (30 days
or more) to anyone -- from phone company to mortgage holder.
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Public records -- Bankruptcies
and other court judgments, like alimony agreements and tax liens.
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Inquiries -- A dated listing
of all recent business requests to see your file. Requests by you to see
your own credit file are not recorded or counted. |
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Whenever you apply for a loan, or even at other
times, the lender requests a copy of your credit report from one of the
three major credit-reporting agencies. Based on that, your FICO score is
calculated. Again, your overall score weighs heavily in a lender's
decision. Though depending on the type of credit you are requesting, the
lender may also look at your income, length of employment, and if your
shoes match.
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To make things confusing (shocker, we know),
the three credit bureaus don't necessarily have the same information
(and don't necessarily use the FICO method). So depending on which
reporting agency your lender uses, your credit score might be different.
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Whatever judgment is passed down upon you by
The Great and Wise Credit Scorers, take comfort in the fact that you
have unprecedented access to their oracle (the FICO scorecard) and have
the power to change your score./td>
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Even if you're a confirmed rebel, try to be as
"normal" as possible in your consumer credit habits, especially if you
expect to borrow for a house some day. Instead, channel all your
anti-establishment efforts towards clothes, music, and body piercings.
Here are six small ways to keep your credit record clean:
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Pay your bills on time/strong>,,
especially mortgage or rent payments. Apart from extreme circumstances
like bankruptcy or tax liens, nothing has as big of an impact on your
credit history as late payments.
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Establish credit early./strong> Having
clean, active charge accounts established many years ago will boost your
score. If you are averse to credit, on principle, consider setting up
automatic monthly payments for, say, utilities and phone on a credit
card account and locking the card away where it's not a temptation.
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Don't max out available credit on
credit card accounts./strong> Lenders won't be impressed. Instead, they
are much more likely to assume that you have trouble managing
Who cares about your credit
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Who cares about your credit? You
might be surprised. Get the lowdown on your credit karma and how to
improve your lot in the lending world./font> |
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Get the
Facts |
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What's Your Credit Karma?
Your financial life can be boiled down to three magic numbers. Go ahead
and take a peek. |
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How Lenders Keep Score
Here's the magic formula that determines how lenders look at you.
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When to Care About Your Credit What
you don't know can hurt you -- in some instances more than others.
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Anatomy of a Credit Report
A guide to all the pieces and parts of your credit report card.
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Fixing the Boo Boos
Triage for everything from self-inflicted credit blunders to outright
lies. |
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Attacking Identity Theft
What you can do to protect your good name. |
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It's more popular
than a report card and has more impact on your life than your GPA ever
will. It's your credit score -- the closest thing to a financial report
card there is. Here's what it is and why it matters./span> |
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Are you a 768? An 820? A 362 (gasp!)? A short
time ago, you would have had no way to answer the ever-elusive question
(and painfully unpopular pick-up line): "So, what's your credit score?"
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Your credit score -- or, more accurately, your
FICO score -- used to be a top-secret number known only to lending
professionals. In March of 2001, the veil of credit-scoring secrecy was
lifted. Now with just a click, you can see the three magic digits --
based on a formula developed by Fair, Isaac & Co. -- that define your
credit-worthiness. Your number can range from 300 to 850. Anything above
720 is considered average. |
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Ho-hum. Big deal. |
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Well, it might be a big deal for you. The
lending industry uses your credit score for a quick, objective
assessment of consumer credit risk. (That's "credit trustworthiness," or
"credit karma," in plain Fool-speak.) In some instances, this single
measure can determine your fate in important matters -- whether you get
a loan for that new home or car and at what interest rate, or if you
qualify for the Puppy Palace Angora Visa for 10% off your first Bijon
Frisse. For others, it matters not a bit. (For now, at least.) |
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The higher the score, the better the chance
your request will be approved. According to Fair, Isaac, the FICO score
is used in 75% of residential mortgage applications.
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Credit score vs. credit report
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Your credit score is simply a snapshot
of your credit use -- it's the Cliffs Notes version of seven years of
your borrowing history. In many lending situations (such as when you
apply for that Angora Visa card), the lender bases its decision almost
solely on your credit score. (Most use the score calculated by Fair,
Isaac, the most popular of the credit scorers.) Consider your credit
score the overall GPA of your borrowing history. |
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Your credit report is the detailed
rundown of your borrowing habits. Credit reports your finances. Beyond
one or two credit cards, it starts to get complicated. |
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Don't apply for too much credit in a
short amount of time/strong>. Multiple requests for your credit history
(not including requests by you to check your file) will reduce
your score. If you are hunting around for good loan rates, assume that
every time you give your Social Security number to a lender or credit
card company, they will order a credit history. |
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Be neat and consistent when filling out
credit applications./strong> This will insure that all your good deeds
get recorded in a single file, as opposed to multiple files or, worse,
someone else's file. Watch out for inconsistencies in use of "Jr." and
"Sr." If it gets ugly, remind dad that he already has his house.
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Check your credit history for errors,
especially if you will soon be requesting a time-dependent loan, like a
mortgage. |
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One false move can
follow you around for seven years. Here's how your credit score is
calculated. /span> |
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Sure, declaring bankruptcy and entering the
witness protection program can have an adverse effect on your credit
score. But even little things can have a big impact on how lenders look
at you. |
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There are five major areas upon which you're
being judged. (Sit up straight as we list them.) They are: |
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1. Past payment history. Your
payment punctuality weighs heavily (about 35%) on your credit score. The
more recent your tardiness, the more points you sacrifice. Your credit
report will indicate whether you are 30, 60, or 90 days or more late
with a payment. A history of late payments on several accounts will
cause more damage than late payments on a single account. On the flip
side, by paying your bills consistently on time, you can greatly improve
your overall score. |
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2. Amounts owed. Add up all of
your outstanding balances and compare the number to the amount of credit
that is available to you. If you are reaching -- or exceeding -- your
credit limits (perhaps you've heard the term). |
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3. Length of credit history. Fifteen percent of your credit
score is determined by how long you've been using credit. Obviously, the
longer your credit history, the more favorable lenders will see you.
Your score in this area also takes into account how long it has been
since you used certain accounts. So just having an idle card for 10
years won't necessarily raise your score. Don't open a lot of new
accounts at once to establish a credit history. That strategy will lower
the "average account age" on your score, which could affect your score
negatively. |
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4. Amount of new credit. Each
time you apply for new credit, an inquiry shows up on your report. Red
flags start waving when you take on more credit -- or even just apply
for new credit -- in a short period of time. This is one area where good
habits can work against you. If you prove yourself a reliable bill
payer, charge card issuers will be quick to offer additional credit.
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Future lenders, however, may not take kindly to
all this readily available credit. Some fear you will use it to go on a
spending binge, quickly undermining standard calculations for
determining how much additional debt you can shoulder. This area of
credit management carries a 10% weight on your overall credit score.
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When you shop for new credit (such as a home
loan), try to do so in a concentrated period of time. FICO distinguishes
a search for a single loan and requests for many new credit lines. (Note
that requesting a copy of your own credit report does not affect your
score.) If you've had trouble with this area in the past, you can boost
your score by re-establishing credit (not too much credit, though!) and
making on-time payments. |
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5. Types of credit.. Types of
credit include credit cards, retail accounts, and installment loans
(like car loans and mortgages). Your use -- or over-use -- of these has
a 10% impact on your overall score. Though you may be tempted to show
what a good borrower you are by using all types of credit, more is not
always better in the eyes of credit scorers. If you have had no credit,
lenders will consider you a higher risk than someone who has managed
credit cards responsibly.
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Let's pretend
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What happens to your credit score when you max
out or miss a payment, or even pay your balance in full? Using a
baseline FICO score of 707 (considered "good" by most lenders) we
consulted the to find out. (Scroll down a little on this page to get to
it.)/td>
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Scenario 1: You pay all your bills on
time every month. Paying on time can up your score to 727.
According to FICO, more than 68% of the U.S. population did not miss a
single credit payment in the recent past. In other words, it pays to be
punctual. |
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Scenario 2: You space out and forget to
pay all your bills every month. Watch your score go from 707
down to as much as 582. Yipes! If you tend to be forgetful, you may want
to set up automatic bill pay -- at least for your credit cards and other
loans. Nearly one-third of the borrowing public has evidence of serious
delinquency information reported on their credit file. |
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Scenario 3: Feeling generous, you pay
down about one-third of your outstanding balances.
Sorry, that's not going to have as big of an impact as you might think.
Your score will hover in the 707 to 727 range. The national average of
total amount owed on non-mortgage-related credit obligations by U.S.
consumers is around $11,000. Still, that doesn't factor in the
exorbitant interest being paid for the borrowing privilege. |
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Scenario 4: You go on a spending bender
and max out all your cards. That'll hit you where
it counts -- in your wallet and in your credit score, which could dip
down into the 630s. |
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Scenario 5: You apply for and receive a
$3,000 line of credit. All other factors being "normal," this
won't affect your score too much (it'll fall somewhere between 697 and
717). For the average consumer, the most recent account opening was 20
months ago. |
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Scenario 6: You transfer a $5,000
balance to a lower-interest card. Good for you, if you're doing
so to pay off your debt more quickly. In the long term, this move will
pay off in spades. In the eyes of FICO, it doesn't much matter, though,
since you still owe the same amount of money, regardless of what account
you moved it to. In this case, your score will be anywhere from 692 to
722. |
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See what lenders think about you by checking
your FICO score. You'll have to fork over $12.95, but if you're going to
apply for a loans sometime soon, it's worth it. |
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Shopping for a
home or school loan? Been denied credit? Just curious about how the
financial world judges you? All are great reasons to check up on your
credit./b> |
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How often should you check up on your credit?
You'll read "once a year" in a lot of places. Certainly, more often than
that is overkill for most people. |
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Still, the best answer for any individual will
depend on a number of personal and financial variables. What are your
future borrowing needs? How much capital do you have at risk? What's
your current credit exposure? How much can you tolerate the unknown?
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See if you identify with any of the following
situations, then use it to base your credit-checking behavior. |
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I have not recently been denied credit
and I have no near-term plans to borrow or open a credit card account.
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Well, aren't you a goody-two-shoes? (We only
jest because we're jealous.) Seriously, though, what you don't know can
hurt you. It can take a while to clean up mistakes or establish credit
if you need to. So if home-buying plans are on the horizon (even within
a few years), you can't check your file too early. Successful home
purchases rely heavily on timing. Better to check your credit file ahead
of time, rather than wait for the verdict from the creditor. |
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Also, look ahead towards other possible loans
(a car, perhaps?) and credit card needs. Major life changes, like
divorce, can also be triggers for checking your credit history. |
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Perhaps the best reason for checking your
credit files periodically is the potential for identity theft, an
increasingly common problem. |
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Lastly, if you do truly lead a dull credit
existence, the only reason to check it may be to appease your vanity.
This is one of the few times in life you can see yourself (at least your
financial self) exactly as others see you. (Well, Larry the Lender,
anyways.) Heck, if you have a stellar report, print it out and brag
about it at cocktail parties.
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I have been denied credit.
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If you have been denied credit, first, ignore
the late-night TV spokesman offering to give you credit no matter what.
(You'd think he'd be able to afford a better suit given his loan
practices.) /td>
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Ask the lender who turned you down whether a
credit report was used in making the decision. If one was, you get a
free copy of your report. There may be a simple error and a simple
correction. . |
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For more on how to fix credit problems,
including the ones that aren't there accidentally, see our article "How
to Fix the Boo-Boos."
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My credit file is free of errors and I still can't get
credit.
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First of all, seriously consider the
possibility that the creditor has made a prudent decision. We preach
about the burdens of debt elsewhere on the site and you probably
wouldn't be reading this if you didn't have a compelling reason to
borrow more. So we won't go into it here. /td>
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But ask yourself, honestly, how compelling your
credit needs are and how much you are willing to pay to meet them…
because you can usually get a loan or credit one way or another, if you
really need it or want it badly enough. But such loans usually come with
high fees and interest rates, a cruel irony given that many such
borrowers are strapped with high debt payment loads already. |
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If you decide that you can wait, there are many
groups that offer support in dealing with debt. Some areas have
non-profit credit counseling services. They provide top-notch community
support for folks struggling with the temptation of credit cards. Also,
try to find a financial institution with whom you can develop a personal
relationship. Small-town credit unions are often ideal candidates. Give
them all your financial business and work hard to keep the slate clean.
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Above all, steer way clear of any entity that
advertises an ability to provide debt relief without pain. Almost
without exception, it is not possible to back up such a claim. The sad
truth is that people in dire financial straits to begin with are among
the most common victims of scam artists. |
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The checkout clerk at the grocery store is
giving me weird looks and all the tellers at the bank titter when I walk
by. |
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You may be a victim of credit fraud. (Or you
may just be wearing a really ugly hat.) If you fear that you have become
a victim of identity theft, the first place to turn is the credit
bureaus. Your credit report will reveal any suspect activity that you
might not know about. You can even request that the reporting agencies
refuse new inquiries or alert you to any that are done, though these
services cost extra. There are measures you can take (for free) to
protect your identity. |
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Here's a guide to
the pieces and parts of your credit report card and what they all mean.
W/span>hat does your rap sheet say about you? It reveals how prompt you
are in paying back loans, how much money you could borrow should you
decide to go on a spending bender, and how many times you've applied for
credit. What it does not reveal is your salary, business debts (unless
you personally guaranteed a loan), and whether or not you're a generous
tipper. |
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Your credit record also might not reflect all
of your credit accounts -- such as travel, entertainment, gasoline card
companies, and credit unions -- since some of these creditors do not
supply information to the credit reporting agencies. Your deposit
information, such as your saving's account kitty, are not part of your
credit report. An individual credit report does not contain your FICO
score, as calculated by Fair, Isaac. |
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Here's a rundown of what you'll see on your
credit report from the big three consumer credit reporting agencies
(Equifax, TransUnion, and Experian). |
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Identifying information |
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Obviously your name, address, phone number, and
Social Security number appear on your credit report. But the report may
also include a list of your current and previous employers, and even
previous home addresses. |
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Your credit history |
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Your credit history is the centerpiece of your
credit report. It includes a breakdown of your debt -- including: |
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Late payments (30 days and longer)
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Outstanding debt (the amount owed, or size of
payments for installment loans) /td>
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The total amount of credit currently available
to you (e.g., if you have a credit card with a credit limit of $8,000,
even if you only use $1,000 or so of it a month) |
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These items will appear for all of your
accounts (or institutions that have extended credit to you), including
banks, credit card companies, mortgage lenders, auto-finance companies.
These items will remain on your credit report for up to seven years. |
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Any public records |
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Public records include any filings of personal
bankruptcy or court judgments against you. For example, if you do not
pay your property taxes (tsk, tsk), your record will probably show that
the local property tax board has filed a lien against you. These items
remain on your credit report for seven years, except bankruptcies, which
remain on your credit report for 10 years. |
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Inquiries into your credit |
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Whenever you or someone else (be it a bank,
potential employer, etc.) checks your credit report, it shows up in your
file as an "inquiry." There are two types of inquiries: hard and soft.
Hard inquiries come mainly from lenders from whom you are seeking a
loan. They look at your report to see what kind of credit risk you pose.
If you're in good shape, and you get the loan, a hard inquiry will do no
harm. If you apply for a bunch of credit at one time, however,
prospective lenders may see that as a sign of desperation (or that
you're going to try to make a run on the credit system). |
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If you are shopping rates for a mortgage, your
report may reveal a cluster of hard inquiries. In the eyes of credit
scorers (like FICO), this should not count against you, as long as you
do your inquiries in a concentrated period of time (say, during a
one-month period). When you are shopping around, ask the lender if they
are going to make a hard inquiry to your credit report. |
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A soft inquiry will show up when you request a
copy of your credit report, for instance. Soft inquiries do not stay on
your credit report.
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Getting the whole picture
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Unfortunately, the three major credit bureaus
don't always have the same information. Some lenders report information
to just one or two of the credit bureaus. So for a truly accurate take
on your credit situation, you'll have to get copies of your reports from
all three bureaus. |
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Your individual credit report also does not
include your FICO score (or credit score), which is a serious
shortcoming since it's what lenders rely most heavily on when deciding
whether to give you a loan. You'll have to pay an extra fee to get your
FICO score. |
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Your overall credit score is based on all of
the items that appear on your credit report. So if you want to raise
your overall credit GPA, start with your credit report(s) and work from
there. |
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Don't be surprised
if your credit report contain errors. Here's how to catch and fix the
most common credit report mistakes./span> |
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Wouldn't you be surprised to discover you're
dead, especially if the news came from your loan officer? A 30-year-old
Detroit man
certainly was. His alleged deceased status was the one snafu on his
credit report keeping him from getting a new car loan. |
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Few credit dings are as devastating as that
one. Still, credit reports may contain some inaccuracies. We're talking
about flat-out wrong information -- not even those self-inflicted credit
wounds that everyone tries to deny. |
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Here's how to spot credit blemishes and make
them go away. |
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From scrapes to gashes |
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There are two kinds of credit report blunders
-- information that's outright inaccurate, and boo-boos that reflect the
errors of your ways. In either instance, the best way to approach the
cleanup process is to start with the source, which, in most instances,
is listed right there on your credit report. |
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In the very-much-alive Detroit man's case, it
was an input error at the Social Security Administration that led to
false claims of his demise. Other credit reporting errors can include
accounts mistakenly attributed to you; application notices that you
didn't fill out, and out-of-date home address or employment information.
Errors can also include omissions, such as the presence of a delinquency
that you've already remedied, or an old collection action that is still
being reported as overdue. |
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With a little diligence on your part, such
inaccuracies can be updated or removed from your record relatively
quickly. (Just follow our six steps to disputing inaccuracies below.)
Under the
Fair Credit Reporting Act, credit bureaus are required to
investigate your claim within 30 days. If it determines that an error
has been made, it must correct the boo-boo and notify the other credit
bureaus and you (with a free report). |
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Accurate negative information -- the
stuff that's from your own doing, such as late payments and not calling
your mother back promptly -- generally stays on your report for seven
years, with a few exceptions, according to the Federal Consumer
Information Center: |
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Information about criminal convictions may be
reported without any time limitation.
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Bankruptcy information can follow you around
for 10 years.
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Credit information reported in response to an
application for a job with a salary of more than $75,000 has no time
limit. |
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When you apply for credit or life insurance in
the amount of $150,000 or more, any credit information reported at that
time has no time limit. |
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Information about a lawsuit or an unpaid
judgment against you can be reported for seven years or until the
statute of limitations runs out, whichever is longer.
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Be your own debt doctor
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With so much of your financial life riding on
your credit record -- and so much that can go wrong with it -- it's not
surprising that a number of people want to help you "fix" your credit.
Trust us, they're not doing it out of the goodness of their own hearts.
Consumers get scammed out of millions of dollars a year by so-called
"credit repair clinics" or "debt Dr. Evils," as we call them here at the
Fool./td>
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If you're looking for the magic bullet -- the
one sure-fire way to clean up your credit record -- you've come to the
right place. Here are the two key ingredients to improving your
creditworthiness (brace yourself): Time |
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The responsible use of credit.
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That's it. Nothing else will make you squeaky
clean in the eyes of the lending world. Not your Platinum card. Not
doing more volunteer work. Not even calling your mother more often
(unless she happens to head up a major credit bureau)./td>
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When someone tells you they can wipe your
credit record clean, they're lying. Or worse, they're telling the truth
but using an illegal method to deliver on the promise. Methods can
include creating fraudulent identities, producing false documents, and
even making false claims to you about what they can do. |
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IIt may sound dull, but to heal your past credit
abuses, simply pay your bills on time and demonstrate responsible credit
management. The good news is that you have as much leverage with the
credit bureaus as anyone out there. And there's no safer and more
effective option than helping yourself get on the road to good credit.
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Four steps to mending your errant ways
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1. Start with the source.
Since the three major credit bureaus (Equifax, Experian, and TransUnion)
all have slightly different information about you, you need to order
your credit report from all three bureaus. Each individual report will
cost you about $9 (that fee does not include your credit score). Some
companies, like our sponsor Equifax, sell a
side-by-side comparison of all three reports. |
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2. Determine what you owe and to whom.
This is easy to do once you have your credit reports in front of you.
Most of your creditors should be listed on your report. But remember,
not all of them will be. Store credit cards, gas cards, and other small
loans aren't always reported to the credit bureaus. |
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3. Catch up on payments. If
there are any past due accounts, contact the creditor directly and let
them know that you're ready to make amends. If you are unable to pay
even the minimum amount on all of your accounts, you will need to look
for ways to cut back in other areas of your spending. Lenders want to
get re-paid -- no matter how little you owe. |
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4. Set a good example for your lenders.
If lack of credit is one of the reasons your score is low, apply for a
small loan from your bank, and make regular, on-time payments until
the loan is paid off in full. You'll be exhibiting responsible
credit behavior, which can go a long way in helping you build a better
credit history. If you can't get a loan, consider applying for a secured
credit card. With a secured credit card, you deposit some money with a
lender and use that as collateral for your purchases. Again, make sure
to pay the bill on time (and in full) every month. |
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Nothing in this credit re-building plan is
rocket science. And it's certainly a plan you can implement yourself
without the help of an expensive credit repair program. Again, diligent
and disciplined saving and bill-paying will, in time, turn your credit
history around.
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Six steps to disputing a credit report boo-boo
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Taking on credit reporting inaccuracies is an
entirely different matter. If you wish to dispute an item on your credit
report that you feel is flat-out wrong, you can do so for free. When you
contact the credit reporting company, they will investigate the dispute
and, if applicable, issue you a revised credit report for free./td>
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1. Start a record. Every step
of the way, be sure to keep good records of all of your phone
conversations and copies of each letter/e-mail/carrier-pigeon missive
you send. Send all letters via certified mail (return receipt
requested), and be sure to include copies of any documentation (such as
an account statement that shows an account paid in full) that supports
your claim. Also be sure to tell the credit bureau exactly what you want
them to do -- whether it is to delete a false item completely or update
an old entry. |
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2. Inform the credit-reporting agency
(Equifax, Experian, or TransUnion), and tell them what information you
believe is inaccurate. Check out the Federal Consumer
Information Center
sample dispute letter. The FCIC suggests that you enclose a copy of
your report with the items in question circled. |
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Within 30 days, the credit-reporting agency
will reinvestigate the items in question. They will forward all relevant
data you provide about the dispute to the "information provider" (a
lender, creditor, or other business that reported the inaccurate
information). The creditor is then required by law to investigate your
complaint and report its findings. Here are a few possible scenarios: |
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Disputed information that cannot be verified
must be deleted from your file.
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If your report contains erroneous information,
the credit-reporting agency must correct it.
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If an item is incomplete, the credit-reporting
agency must complete it. For example, if your file showed that you were
late making payments, but failed to show that you were no longer
delinquent, the credit-reporting agency must show that you're current.
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If your file shows an account that belongs only
to another person, the credit-reporting agency must delete it.
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If the disputed information turns out to be
inaccurate, the creditor must notify all nationwide credit-reporting
agencies, so they all can correct the information in your file. |
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3. Inform the business that sent the
erroneous information of your dispute. Now that you've honed
your letter-writing skills, let the creditor (or other information
provider) know in writing that you are disputing an item it put on your
report. You want to include communications with the credit bureau as
part of the documentation trail, but the source of the problem is your
best bet for successful resolution. Use any leverage you might have as
an ongoing customer of the offending business. |
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4. Get the good stuff put into your
file. If you've been told you were denied credit because of an
"insufficient credit file" or "no credit file," take your pulse. If
you're alive, and have accounts with creditors that don't appear in your
credit file, you can ask the credit agencies to add this information to
future reports. They are not required to do so, but if you ask nicely
and they can verify the accounts, most will add them to your report for
a fee. |
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5. Celebrate victory! If your
dispute results in a change to your credit report, the credit bureau
will give you the written results and a free copy of your report. While
this marks the end of most disputes, be aware that the information can
show up again. That will only occur if the creditor verifies the
disputed item's accuracy and completeness. If that happens, you'll
receive notice from the credit bureau and you can take it from there.
Again. |
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6. Accept defeat --
but make sure you get in the last word. If you are unsuccessful
in removing information from your credit file and reach an impasse, you
always have the legal right to attach a letter of explanation to your
credit file. Be sure to cover all three of the major credit bureaus as
well as the offending business. The business is obligated to include
your letter in any future input to the credit bureaus. Verify that they
do. |
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What to do to
protect your good name. And where to go to tattle on the bad guys if you
fall victim. |
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It sounds like some dastardly Orwellian plot
that involves making a plaster imprint of your face and fashioning
silicone fingerprints and fake passports. But identity theft is an
all-too-real modern-day phenomenon. According to the Federal Trade
Commission, more than a half-million Americans will have their
identities stolen this year. |
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The most common types of identity theft are: |
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- using or opening a credit card account
fraudulently |
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- opening cell phone or utility accounts
fraudulently |
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- passing bad checks or opening a new bank
account |
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- getting loans in another person's name |
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- working in another person's name |
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Though that last one doesn't sound so bad to us
(especially if they're contributing to Social Security and making their
way through the items in our "to do" box), the fallout from ID theft are
annoying, at best, and extremely costly and really, really
annoying, at worst.
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How to avoid ID theft
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Just how annoying is ID theft? Victims spend on
average 175 hours and $800 to clear their names. In the interest of
saving you a few C-Notes and several sleepless nights, here are some
tips from the FTC on how to avoid identity theft: /td>
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Actually look at your credit card and bank
account statements, instead of just glancing over them quickly or
passing them along to your spouse to pay off. This is usually the first
place unauthorized activity will show up. |
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Call your credit card company or bank if an
account statement is late. A missing bill may mean some meanie called
the company using your name, and changed the billing address to prevent
you from catching their shopping spree. |
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Don't give out personal information on the
phone, through the mail, or online unless you initiate the contact or
know the caller. Thieves will pose as bank representatives, Internet
service providers, government agents, and ex-boyfriends to get you to
reveal personal information. |
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Tear or shred any documents that contain
personal information. These include credit card receipts, insurance
forms, physician and bank statements, and even credit card offers. |
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Deposit outgoing mail directly into post office
boxes, not in your own mailbox. A shocking number of thieves troll
mailboxes for your personal information. If you're going on vacation,
place a hold on your mail at the post office. |
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If you're one of the few people who actually
knows where your Social Security card is located, don't carry it with
you! Stash it away in a safe place, and only carry a minimum number of
ID and credit cards with you. |
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Cancel any credit cards you don't need or use.
Be sure to tell the lender to note the card as "cancelled at the
cardholder's request." |
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Don't pre-print your Social Security or
driver's license numbers on your checks. The "Kittens in Basket" check
motif you chose is enough to dazzle the Safeway store clerk. |
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Give out your Social Security number only when
absolutely necessary. Ask to use other identifiers when possible. |
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If you suspect that you may be a victim of
fraud, or are simply a worrywart,
order a copy of your credit reports once a year to verify their
accuracy. |
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If you are really paranoid, then you can
subscribe to a credit watch program that sends regular updates on any
credit activity done in your good name. Services
like the one offered by our sponsor Equifax alert you every time
there's a change to your credit file and let you know if any bad guys
are trying to get a line on some cash using your identity.
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How to remedy ID theft
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If you find that your good name and stellar
credit rating are being dragged through the mud, here's what to do./td>
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1. Report the theft with each of the
three major credit bureaus (they all have fraud centers).
Ask that a "fraud alert" be placed on your file. Also request that no
new lines of credit be granted without first seeking your approval.
You'll be asked to record the incident(s) in writing, and include copies
of any documents (e.g., a police report, correspondence with your bank
or other creditors) to be used as evidence. Here's contact information
for each major credit bureau: |
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Equifax (http://www.equifax.com/),
P.O. Box 740241, Atlanta, GA 30374-0241; report fraud by calling (800)
525-6285 |
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Experian (formerly TRW,
http://www.experian.com/), P.O. Box 1017, Allen, TX 75013; report
fraud by calling (800) 301-7195 |
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TransUnion (http://www.transunion.com/),
Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92634;
report fraud by calling (800) 680-7289 |
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2. Close accounts that have been
fraudulently accessed or opened. To do so, contact the security
departments of the appropriate creditors or financial institutions. If
you open any new accounts, put passwords on them (and don't use the
obvious ones like your mother's maiden name, your Social Security
number, or the first six digits of your deceased great aunt-in-law's
phone number). |
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3. File a report with local police, or
the police where the identity theft took place. Be sure to get
a copy of the report (or report number) in case the bank, credit card
company, or others need proof of the crime. |
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4. Be a tattletale. The FTC
provides an
ID Theft Affidavit that can help you organize and accurately record
your complaint. All three major credit bureaus and most of the large
lenders accept this form as notice from you. You can also call the ID
Theft Clearinghouse toll-free at (877) ID-THEFT (438-4338) to report the
theft. For more information on how to deal with credit-related ID theft,
check out the
ID Theft website. If the crime involves your Social Security number,
call (800) 269-0271 or visit the Social Security Administration's
website. |
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